Privacy Policy
Last updated: September 27, 20261. Overview
This Privacy Policy explains how SKTRONIX collects, uses, stores, and shares information when you visit our website, register for an assessment, take an examination, receive or verify a certificate, make a payment, or contact our support team.
We use personal information only for legitimate purposes connected with operating our assessment and certification services, maintaining certification records, processing payments, providing support, improving platform security, and complying with applicable legal requirements.
By using the SKTRONIX platform, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use our services, we may collect:
- Full Name
- Email address
- Phone number, where voluntarily provided or required for a particular service.
- Selected certification or assessment.
- Examination responses, scores, results, and related assessment information.
- Certificate number, certificate details, issue date, and verification information.
- Information provided when contacting customer support.
- Information submitted when requesting correction of certificate or account details.
When you access our website or assessment platform, certain technical information may be collected automatically, such as:
- IP address.
- Browser and device information.
- Operating system.
- Pages or services accessed.
- Date and time of access.
- Referring webpage or URL.
- Security and diagnostic information.
This information may be used for website operation, security, troubleshooting, analytics, and prevention of fraudulent or abusive activity.
3. Payment Information
- Transaction ID or payment reference.
- Payment status.
- Amount and currency.
- Payment date and time.
- Limited information provided by the payment provider for transaction reconciliation.
Paid assessments may be processed through authorized third-party payment providers, such as Razorpay.
SKTRONIX may receive information necessary to confirm and reconcile a payment, including:
SKTRONIX does not intentionally store complete payment-card numbers, card security codes, PINs, or OTPs on its own servers.
Payment information may be processed and retained by the applicable payment provider according to its own privacy policy and applicable requirements.
4. How We Use Information
SKTRONIX may use collected information to:
- Register candidates for assessments.
- Provide access to free and paid examinations.
- Process and confirm payments.
- Conduct examinations and calculate results.
- Issue certificates to candidates who meet the applicable passing criteria.
- Maintain certificate records and provide certificate verification.
- Respond to support requests.
- Correct certificate or registration information.
- Prevent fraud, impersonation, examination misconduct, and unauthorized access.
- Protect the security and reliability of the platform.
- Analyze website and platform usage and improve our services
- Communicate important service-related information.
- Comply with applicable legal and regulatory requirements.
5. AI-Assisted Features
SKTRONIX may use third-party artificial intelligence services for certain platform functions, such as generating or assisting with assessment content, educational resources, or other platform features.
Where an AI service is used, SKTRONIX will seek to limit the information provided to what is reasonably necessary for the relevant function.
We do not intentionally provide sensitive personal information to an AI service for assessment-content generation.
Where third-party AI services process information on our behalf, their use of information may also be subject to their applicable terms and privacy policies.
6. Certificate Verification and Public Information
SKTRONIX may provide an online certificate verification system to allow employers, organizations, candidates, and other interested parties to verify certificates issued by SKTRONIX.
A verification page may display information such as:
Candidates should understand that information displayed on a public certificate verification page may be accessible to anyone who has access to the relevant verification page or link.
If you believe certificate information is incorrect or should be corrected, contact SKTRONIX through the official support or privacy contact details published on this website.
7. Cookies and Analytics
SKTRONIX may use cookies and similar technologies necessary for website functionality, security, session management, and analytics.
Analytics technologies may help us understand how visitors use the website and identify technical or performance issues.
You can manage or block certain cookies through your browser settings. Disabling some cookies may affect the functionality of certain parts of the website.
Where third-party analytics or advertising technologies are used, the applicable provider's privacy practices may also apply.
8. Sharing of Information
SKTRONIX may share or provide access to information with service providers that are reasonably necessary to operate the platform, including:
These service providers receive only the information reasonably necessary to provide their services, subject to applicable contractual, technical, or legal safeguards.
SKTRONIX does not sell personal information to third parties.
We may also disclose information where required by applicable law, legal process, or a lawful request from an authorized authority.
9. Data retention
SKTRONIX retains personal information and examination records for as long as reasonably necessary to:
Certificate verification records may be retained for the period necessary to maintain the authenticity and integrity of certificates issued by SKTRONIX.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
SKTRONIX uses reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure. Candidates should use strong passwords where applicable and should not share account credentials, examination access, OTPs, or other security information with others.
11. Your Requests and Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or other appropriate action concerning your information.
Requests relating to personal information, certificate details, or privacy concerns may be submitted using the official contact details provided on the SKTRONIX website.
We may need to verify the identity of the requester before processing certain requests.
12. Third-Party Services and Links
The SKTRONIX website may contain links to third-party websites or services, including payment providers or other external platforms.
SKTRONIX is not responsible for the privacy practices or content of third-party websites. Users should review the applicable privacy policies of those services before providing information to them.
13. Children's Privacy
Our assessment and certification services are intended for users who are legally permitted to use such services under applicable law.
If we become aware that personal information has been collected from a person who is not permitted to use the service under applicable requirements, we will take reasonable steps to address the situation.
14. Changes to This Privacy Policy
SKTRONIX may update this Privacy Policy from time to time to reflect changes to our services, technology, security practices, or applicable legal requirements.
The latest version will be published on this website together with the applicable update date.
15. Contact Us
SKTRONIX Educational Services
Plot NO - 60, Manjhawali, Faridabad (Haryana) - 121101
Email: Purchase@engineer.com
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